Wendy Rivera, MA
Assistant Office Manager
Wendy is the Assistant Office Manager for the practice. Her role is to ensure that the clinical and day-to-day functions of the office are operating smoothly. She works closely with the physicians to keep them informed, equipped and supported to provide exceptional care to our patients. Wendy has over 22 years of experience in the medical field and has been with the practice since opening. Wendy also assists with Medical Assistant functions. She checks vital signs, medication lists, and discusses the reason for the visit as she enters the information into the practice’s electronic medical records. She assists the physicians with procedures, responds to messages from patients, and addresses clinical questions that come into the practice. Wendy assists with training orientation for new clinical and front office staff on established protocols and provides ongoing training to staff. Wendy was born in Jacksonville. She chose to go into healthcare after her mother was hospitalized and she provided hands-on care to her. In addition to her interest in the business side of healthcare, Wendy states that her goal is to help patients and families by and providing outstanding customer service. Wendy enjoys reading, knitting, and spending time with her family when she is not working. She and her husband have 3 children Eric, Yessenia, and Yiriana.
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